Can't Read the Label From Inside the Jar

By definition it is impossible for any of us to know what we don’t know.

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Quote: You can't read the label from inside the jar.

Who are the top 5 people inside your organization that help each other refine your models of projects, your company and the industry? 

Who are the top 5 people you are mentoring and coaching to help them refine their models?  

Who do you turn to on the outside of your organization that is experienced and unbiased to help give you perspective?




The Knowledge Management Pyramid (DIKW)
Knowledge Management is a complex topic and the contractors who learn to manage it the best will have an edge in the market. There are several models that can help you visualize the differences between different types of “knowledge” in your organization.
Responsibility Assignment Matrix (RAM) and Contractor Growth
A responsibility matrix is a simple but powerful tool for helping everyone on a project and in the company see who is responsible for what. With a few added columns, it can easily indicate when, what tools, and link to the "how-to" procedures.
Governance Structures Enabling Ownership Transitions
Governance structures including the board of directors, policies, information flow, operating rhythm, and decision rights must continually evolve through each stage of growth and ownership transition. The first board is typically driven by a transition.