A team or company’s combination of skills, competencies, knowledge, processes, tools, and behaviors that allows them to Carry Out particular activities or achieve certain goals. Capabilities create the outcomes that customers are paying for.
Strong feeling of Wanting something.
Level of Performance required. May relate to a job role (person), team, company, materials, equipment, facility, etc.
Required by business model as part of achieving strategic objectives.
Consistently Doing what needs to be done even when you don’t want to do it. Motivation is doing what needs to be done when you want to do it – related to desire.