Clear Installation Information

For a contractor to maximize their labor productivity they need to start with clear information provided to the crews doing the actual installation.

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Good information is the first of the six pillars of productivity.  

Field Productivity: Clear information and installation details. Installation details should not be designed to be understood. They must be designed so they can not be misunderstood.

Good installation information means several things - how does your information rate?:  

  • Standardized where applicable so that there is minimal time spent trying to understand the information.  
  • So clear that it is nearly impossible to misunderstand. Think “Poka-Yoke” at the information level.  
  • No information that is not necessary for installation or relevant context. If a map of gas stations is required, don’t provide a map with all businesses on it. 
  • Provided in the right sequence at the right time to prevent stress from information overload or stress from not having enough time to prepare.  
  • Incorporating other information as applicable including potentially QC checklists, safety pre-task checklists, standard production targets or a material list. Don’t make someone have to correlate multiple items in the field if it can be done ahead of time.  
  • Provided in the most effective format(s) for the situation, including paper size(s) if applicable. There is not a perfect format just like there is not one perfect tool.  

Improve your information and you will improve your productivity.  

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