Business Operating System

Contractors must have a clear vision and goals for where they want to go.

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For example: Part of that goal might be to have at least a 30% market share on all higher-education construction within Georgia by 2025.  

Leadership Tools: Business Operating System (BOS)

Sitting in between all of these are the various meetings, tools, feedback systems, and decision-making processes that keep things on track.  

This is called the Business Operating System (BOS) and is very unique to all companies, evolving as the business scales. The Toyota Production System (TPS) is one such example.

It is the robustness of this layer of the business that determines how effectively the contractor will navigate each stage of growth.  


What are the key elements of your BOS, including people, meetings, feedback systems, and decision processes?  

Are these driving the results you want?  

Schedule some time to talk about your particular company. 




Cash Flow Tip 8 - Subcontractor and Vendor Terms and Pay Schedules
As important as it is for you to have a great Schedule-of-Values (SOV) with your customer, it is equally important to have great terms with your subs and vendors.
Lean Principle - Observation (Gemba Walks and Learning to See)
One of the most important tools for improving productivity is going to the jobsite or work area and observing for an extended period of time with the intent to understand but not to immediately interact. Observation progresses through about 7 stages.
Cash Flow Tip 4 - Delighting Your Customers
Delight Your Customers - Both Direct and Indirect. All other things being equal your cash flow will be better if your customer is delighted with the work you have done. They are more likely to: