Business Operating System

Contractors must have a clear vision and goals for where they want to go.

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For example: Part of that goal might be to have at least a 30% market share on all higher-education construction within Georgia by 2025.  

Leadership Tools: Business Operating System (BOS)

Sitting in between all of these are the various meetings, tools, feedback systems, and decision-making processes that keep things on track.  

This is called the Business Operating System (BOS) and is very unique to all companies, evolving as the business scales. The Toyota Production System (TPS) is one such example.

It is the robustness of this layer of the business that determines how effectively the contractor will navigate each stage of growth.  


What are the key elements of your BOS, including people, meetings, feedback systems, and decision processes?  

Are these driving the results you want?  

Schedule some time to talk about your particular company. 




Customer Strategy Intersection
Having an effective market strategy is the #1 thing a contractor can do to ensure sustainable and profitable growth. For your strategy brainstorm the following and look for intersections:
Evaluating Levels of Importance and Desire
Your feelings about what is "Really Important" or "Urgent" are often lying to you, or at the very least, stretching the truth. Your calendar tells you the truth, even though you may not like what it says.
Lean Principle - 3 Enemies of Lean
Profitable growth comes from operating within a target capacity and capability range - and continually increasing those ranges. Operating with consistent overload, consistent under capacity, or with consistently high variability is not sustainable.