Creating an Operating Rhythm

What are the critical meetings, communications and feedback systems that keep your contracting business running like clockwork?

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Leadership Tools: Operating Rhythm and Cadence of Accountability.

How do those Operating Rhythms at various levels; within different functional areas; in different geographic locations; and at different job sites interlock with each other effectively?  

Retired General Stanley McChrystal and his team talk about these Operating Rhythms in their books Team of Teams and One Mission

The team at FranklinCovey talks about Operating Rhythm as a Cadence of Accountability in The 4 Disciplines of Execution.

For a contractor to grow sustainably they need to move from “Doing Things” and ad-hoc communications into effectively integrated Operating Rhythms.  

When these changes don’t occur it causes stress on the organization and impacts profitability.  




Impacted Productivity - Highly variable Labor Scheduling (Level Your Schedule)
The biggest risk for a specialty contractor is the performance of on-site labor. One of the biggest impacts to labor productivity is having a schedule that requires large variations in labor.
Talent Funnel - The Macro Viewpoint
To better cope with some of the talent shortages that growing contractors are facing, it is important to look at talent through a similar lens as we would sales, putting them into a funnel and approximate timelines. We have to start with the big picture.
Problem-Resolution Cost Pyramid - Earlier is Always Better
An easy way to visualize the cost of problem resolution at different stages of construction is with this pyramid. The cost of the problem is the cost of the problem (1X). Finding it ahead of time minimizes the costs and maximizes customer satisfaction.