Giving and Receiving Feedback

Few things will enhance performance faster than deliberate practice, a rigorous feedback loop and enough cycles to build the competency.

D. Brown Management Profile Picture
Share
Personal Development: Feedback.

Here are the common challenges many people face:

GIVING FEEDBACK

  • Inability to give specific feedback that is actionable by the person receiving it. Telling someone they missed the basket is a waste, specific input about hand positioning and demonstrating is valuable. 
  • Discomfort giving someone feedback as if it were a judgement. Great feedback is 90% information and instruction. 

RECEIVING FEEDBACK

  • Taking it as criticism and not information to learn from.  
  • Not digging deeper to turn it into something truly actionable.  
  • Not weighting feedback properly. Look for the most experienced person for the particular task to give feedback, not the most convenient or friendliest.  
  • Using 3rd party feedback as a crutch that weakens the ability to build a good self-reflection feedback loop. When receiving any feedback from an experienced 3rd party, the first question should be “Why didn’t I already provide myself that feedback?”  

We spend a lot of time with the teams of contractors helping improve their performance. Effective feedback loops are just one of those tools.

Learn more




Labor Productivity - How Much Could You Save?
Winners of the construction labor productivity is a game focus on minutes and seconds looking at ways to eliminate waste. There are 480 minutes in an 8 hour shift. Typically only 307 of them are spent installing material. What are 10 minutes worth?
Building a Systems Development Team - Risk
Minimizing the business risk of a developer leaving. The better you are able to make your company a great place to work (culture & communication), the easier it will be to retain your top talented team members.
Calm and Deliberate Action
Slow is smooth and smooth is fast. This advice is invaluable when leading a team through a crisis. Calm and deliberate action is what's required, often from incomplete and conflicting information.