Increased Value by Lowering Variability

A construction business is capable of providing a very high return to the owners who have their capital at risk as well as the team members that work there.

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The leadership teams of contractors must constantly assess where the business is at in the growth cycle and whether their current strategy, structure, talent and management processes are ready for the next stage of growth.  

Leadership Tools: Increase Business Value by Lowering Variability. Sustainable Growth through Balanced Execution.

As a business is growing; especially with a strong leader in place it is easy to become what we call a hollow contractor.  A hollow contractor typically has performed extremely well in some years.  

What they are typically missing is a depth of talent at all levels supported by scalable processes and training that enables sustainable growth.   

  1. Get your market strategy right ensuring consistency through various economic cycles.
  2. Set up your organizational structure to support this market strategy.  Focus on the roles and capabilities that are necessary; not the people.  
  3. Know where your talent gaps are in both bodies and capabilities.  
  4. Aggressively fill those gaps through training, recruiting and when necessary by terminating.    

Only after this foundation is well under way should you focus on the next steps.  




Production Tracking - Changing the Language
Your productivity will start to really improve as it becomes a culture and not just a tracking system. You will first notice this as a change in language in the field and across the whole project team.
Early Identification is a Process - Effectively Using Checklists
Few things will improve customer satisfaction, profitability, cash flow, risk, and team stress more than early identification of change orders. This is a process and a trainable skill. Checklists are some of the most valuable tools in that process.
Opportunity Pipeline Target Size: The Basic Math
The biggest leading indicator for performance of a contractor is the size, quality, and trajectory of their opportunity pipeline. There are lots of nuances and complexity to evaluating your pipeline, but it all starts with the principles and basic math.