Integrated Systems

All contractors know the project level challenges faced when the specifications, drawings and schedule are not coordinated.

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Even tiny details that are not coordinated or communicated effectively cause delays, rework, performance and warranty issues.

Leadership Tools: Construction Technology, Integrated Systems.

The good thing about even a bad project is that it eventually ends and the team is on to the next one.  

Unlike a project; the routine processes you use every day in your business don’t have an end point therefore the continuous improvement should be part of your routine as well.  Poorly coordinated people, processes and technology become exponentially more inefficient as the business grows eroding profits, morale and customer satisfaction.  

  1. Assessment & Roadmap: Regularly look across your whole business rating your various systems then identifying your #1 bottleneck or opportunity.  Be pragmatic in your assessment and quantification. Be conservative and flexible in planning your roadmap.  
  2. Integration: Focus on your #1 bottleneck or opportunity integrating the related process and technology to add maximum value for the next 2-5 years.  Beyond that there are too many changes coming.
  3. Training: If you fail to invest enough in training your current team and effectively integrating new team members as you grow or there is turnover your return on investment will be impacted and start to decline.



Leading Growth through Building People
Southwest disrupted the airline industry by a relentless focus on building their people around a culture of fun, hard work, and hands-on leadership. Contractors with that same level of focus on their people and culture will dominate the industry tomorrow.
6 Phases of the Strategy and Planning Process
The strategy and planning process for a contractor can be broken down into six phases. Each phase is integrated but has a different objective and involves different people. These phases will help you create the right process for your stage of growth.
Resource - Stratified Systems Theory (SST) and Timespan 101
All contractors navigate through very predictable stages of growth, delivering larger and more complex projects. Business complexity evolves requiring different capabilities at all levels. Tom Foster lays out some of these key differences very clearly.