Investing for Sustainability - Growth Hurts

“I can’t afford to invest more in talent development or process streamlining because we have a bunch of bad projects.”

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This may come from the different levels - for instance a crafts person who is too focused on individual productivity to train their apprentice.  It may come from the Project Manager who is too overloaded with work to train their Project Engineer.

Leadership Tools: Growth Hurts. How effectively are you investing your dollars?

The only way a contractor can truly grow sustainably is to build a culture that is focused on continuous personal-development and teaching others.  Truly great development hurts - it stretches our brains to grow the same way physical exercise stretches our muscles. Most of your team will resist this level of exertion and insist there is an easier way.  Most of your team will rationalize away performance problems and downplay the need for training.  

The management teams of growing contractors systematically lead their teams through extremely rigorous training building them to dominate tomorrow’s construction environment.


Look at your business and the stage of growth it is in.  

Is your team prepared (or preparing) for the next stage of growth?

What pain are you avoiding today that will be 10X worse in the near future?  




Rockstars, M&M's, Safety, and Contractor Growth
As projects and contractors grow in size and complexity, it is impossible for leaders to be everywhere and see everything, yet they are 100% accountable for the outcomes. Leverage simple indicators like a rockstar to quickly identify areas of concern.
Lean Principle - Observation (Gemba Walks and Learning to See)
One of the most important tools for improving productivity is going to the jobsite or work area and observing for an extended period of time with the intent to understand but not to immediately interact. Observation progresses through about 7 stages.
Lean Principle - 8 Categories of Waste
The first step in improving labor productivity in construction is improving everyone’s ability to see the waste. Waste can then be broken down into 8 major categories. Like colors these are often interrelated.