Investing for Sustainability - Growth Hurts

“I can’t afford to invest more in talent development or process streamlining because we have a bunch of bad projects.”

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This may come from the different levels - for instance a crafts person who is too focused on individual productivity to train their apprentice.  It may come from the Project Manager who is too overloaded with work to train their Project Engineer.

Leadership Tools: Growth Hurts. How effectively are you investing your dollars?

The only way a contractor can truly grow sustainably is to build a culture that is focused on continuous personal-development and teaching others.  Truly great development hurts - it stretches our brains to grow the same way physical exercise stretches our muscles. Most of your team will resist this level of exertion and insist there is an easier way.  Most of your team will rationalize away performance problems and downplay the need for training.  

The management teams of growing contractors systematically lead their teams through extremely rigorous training building them to dominate tomorrow’s construction environment.


Look at your business and the stage of growth it is in.  

Is your team prepared (or preparing) for the next stage of growth?

What pain are you avoiding today that will be 10X worse in the near future?  




Process Improvement and Cycle Times
When contractors grow inefficient processes usually get substantially more inefficient dramatically changing the Return on Investment (ROI) model. Saving a few minutes over 1,000 cycles per month means $60K+ potential savings over a couple years.
Headcount, Stages of Contractor Growth, and Growth Inflection Points
Every contractor will navigate very predictable stages of growth. Each of these represents about a tripling of headcount and requires different leadership focus, strategies, structures, and systems. Stress and failure points are also very predictable.
Clear Installation Information
For a contractor to maximize their labor productivity, they need to start with clear information provided to the crews doing the actual installation. Good information is the first of the six pillars of productivity and means several things: