Leading Growth through Building People

Southwest Airlines disrupted the airline industry by a relentless focus on building their people around a culture of fun, hard work, and hands-on leadership.

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The contractors who truly have that same level of focus on their people and culture will dominate the industry tomorrow. 

Leadership Tools: Leading Growth Through a Focus on Building People. Quotes by Mikel Bowman, General Manager and Safety Specialist at Turner Mining Group and Herb Kelleher, Founder of Southwest Airlines.

Mikel Bowman from Turner Mining Group in an excellent video by Aaron Witt commented:

“We are more of a people company that does mining services.” 


Larry Bossidy and Ram Charan in the book Execution comment that:

“Leaders need to commit as much as 40 percent of their time and emotional energy, in one form or another, to selecting, appraising, and developing people.” 


You can see through the daily posts by leaders like Keaton Turner what spending this kind of time on people really looks like. These posts aren’t marketing fluff and can’t be faked. There is no way that doesn’t translate into long-term sustainable growth.  

We are at a major inflection point in the industry, including a major shortage of talent along with evolving project delivery methods and rapidly accelerating technologies.  


How much of your time did you spend on developing people last week? What’s your plan this week?




Four Levels of Integration and Optimization
Operational excellence must be a major component of every contractor’s strategy and baked into their daily behaviors. Optimizing at each of the four major layers requires different levels of thinking, technology, and time span.
The Productivity-Talent Bonus
Contractors will receive a major talent bonus when they put a relentless focus on field productivity. They will become “Talent Magnets” for the best in the industry making them unstoppable even in the face of major talent shortages.
Roles of Investment Bankers and Business Brokers
Investment bankers can play a critical role, especially if the exit strategy is selling to a strategic buyer or merger with another contractor.