Leading Growth through Building People

Southwest Airlines disrupted the airline industry by a relentless focus on building their people around a culture of fun, hard work, and hands-on leadership.

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The contractors who truly have that same level of focus on their people and culture will dominate the industry tomorrow. 

Leadership Tools: Leading Growth Through a Focus on Building People. Quotes by Mikel Bowman, General Manager and Safety Specialist at Turner Mining Group and Herb Kelleher, Founder of Southwest Airlines.

Mikel Bowman from Turner Mining Group in an excellent video by Aaron Witt commented:

“We are more of a people company that does mining services.” 


Larry Bossidy and Ram Charan in the book Execution comment that:

“Leaders need to commit as much as 40 percent of their time and emotional energy, in one form or another, to selecting, appraising, and developing people.” 


You can see through the daily posts by leaders like Keaton Turner what spending this kind of time on people really looks like. These posts aren’t marketing fluff and can’t be faked. There is no way that doesn’t translate into long-term sustainable growth.  

We are at a major inflection point in the industry, including a major shortage of talent along with evolving project delivery methods and rapidly accelerating technologies.  


How much of your time did you spend on developing people last week? What’s your plan this week?




Succession Planning at All Levels
If a construction company is growing at 15% per year, then it will double in size about every five years. Therefore, in general, every position must be training at least two people that will be capable of succeeding them within five years.
Change Orders and Average Cost Impact to the Project (Industry Survey)
Changes are a part of the construction process with many underlying causes. While we have all heard the average of 10% changes on construction projects, it is interesting to look at an industry study for validation.
Levels of Improvement: Start with the Foundation
Every process in your business including field productivity will go through three levels of improvement: From predictable to productive to scalable. Trying to skip levels is the surest way to slow down improvements across the company.