Leading Growth through Building People

Southwest Airlines disrupted the airline industry by a relentless focus on building their people around a culture of fun, hard work, and hands-on leadership.

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The contractors who truly have that same level of focus on their people and culture will dominate the industry tomorrow. 

Leadership Tools: Leading Growth Through a Focus on Building People. Quotes by Mikel Bowman, General Manager and Safety Specialist at Turner Mining Group and Herb Kelleher, Founder of Southwest Airlines.

Mikel Bowman from Turner Mining Group in an excellent video by Aaron Witt commented:

“We are more of a people company that does mining services.” 


Larry Bossidy and Ram Charan in the book Execution comment that:

“Leaders need to commit as much as 40 percent of their time and emotional energy, in one form or another, to selecting, appraising, and developing people.” 


You can see through the daily posts by leaders like Keaton Turner what spending this kind of time on people really looks like. These posts aren’t marketing fluff and can’t be faked. There is no way that doesn’t translate into long-term sustainable growth.  

We are at a major inflection point in the industry, including a major shortage of talent along with evolving project delivery methods and rapidly accelerating technologies.  


How much of your time did you spend on developing people last week? What’s your plan this week?




Rockefeller and Dealing With People
“Hard Skills” including the technical ability to design and build a project are the foundation of the construction industry. The “Soft Skills” such as the ability to deal with people is the glue that holds complex projects and contractors together.
Big Decisions and the Last Responsible Moment
As your leadership span-of-control grows so does the impact of your decisions. For that reason it’s important to develop a good decision making process for you and your team.
Opportunity Evaluation (2 Critical Dimensions)
Your strategic decisions show up most vividly in the opportunities you choose to pursue. Disciplined and aggressive business development will ensure a strong pipeline of opportunities. Choosing what to pursue requires balancing two critical dimensions.