Process Improvement and Cycle Times

When contractors grow inefficient processes usually get substantially more inefficient dramatically changing the Return on Investment (ROI) model.

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Saving 5 minutes per cycle for something done 100 times per month is only worth $6,000 over a couple years. At 1,000 cycles per month it’s worth investing up to $60,000 to make the process more efficient.  

Management Tools: Graph representing Saving Seconds Adds Up with Increased Cycle Times.

Where are your opportunities?

Too many times as contractors scale they look primarily at the technology tools and get poor results. One factor often underestimated is the investment in rolling out the new standards versus just the cost of the technology

Corbins Electric and NOX Innovations are really good at is looking at the whole workflow, talent, culture and technology. They give a great example of this with their purchasing process improvement.  

Everything stated here seems easy enough but is VERY difficult to execute consistently.  The team at Corbins has done an amazing job balancing high-level strategic direction, culture and process streamlining.  They are also great about sharing with their peers in the industry.




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Leaders of construction companies have to make many decisions with less than perfect information. Many times we are looking for perfectly formatted data in some sort of a report but there are indicators all over the place.
Lean Principle - People First (Then Process and Tools)
To optimize productivity, a contractor must focus on their people first, then processes and tools including technology as an integrated management system with a hierarchy. This is not a linear process: S.M.A.R.T. Experiments + Continuous Improvement.
Management Team Development Phases Within Each Stage of Growth
The management team leading a contractor through the different stages of growth will typically navigate three phases at each stage - Emerging, Hollow, and Ready. Understanding these phases guides growth planning, recruitment, development, and succession.