Definition - Training

The process of Increasing the knowledge and skills of someone, typically shorter-term and in the context of being able to perform in their current role at a competency level that meets standards.

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EXAMPLE

Training the RFI process including specific application and tools used at ABC Construction for everyone on the Project Management and Field Management team.




Definition - Aptitude
The inborn Potential to do something (skill) to a certain level (competency) to achieve something (capability).
5C Troubleshooting of Performance
Ask great questions around the five interrelated categories that cause most failures in outcomes or process, including choice, capabilities, capacity, controls, and the conditions in which all those occurred.