The “Soft Skills” such as the ability to deal with people is the glue that holds complex projects and contracting businesses together.
These are the skills that connect teams from different companies together effectively for the more collaborative project delivery we are seeing across all sectors of the construction market.
These are the skills that both hold teams together and attract new people to that team. This is exceptionally critical considering the shortages of talent in the industry that will continue to get worse.
Combining soft and hard skills together is what makes effective teachers, coaches and mentors that develop others.
These “Soft Skills” are purchasable as Rockefeller describes but they can also be developed. In the current and future construction environment the contractors that master the development of talent will dominate.