Talent: 9 Processes to Master

Talent development is crucial to contractors.

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Contractors who master talent will be the winners tomorrow as the shortage of critical talent will continue to impact all industries.  Research from McKinsey points towards a significant amount of construction work being automated in the future however this is mostly at the predictable physical work levels.  

Talent: 9 Processes to Master. Acquire, Build & Retain.

While the entire talent development process including recruitment, development and retention are all interrelated we break them up into 9 major processes to help focus on bottlenecks or opportunities.

  • What are the top 3 positions in your company that you need to focus on the most during the next 12-24 months?  Why?  
  • How many people in those positions do you need to recruit, develop and retain?
  • Looking at these 9 processes where is your biggest bottleneck?  It may be different for each position.  

Many times the insight from an unbiased 3rd party who gets to see what others are doing across the country can be valuable. 


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Talent density versus the complexity of the construction business or project is what determines the level of bureaucracy required for sustainable growth.
Cash Flow Tip 6 - Build Relationships
Build Relationships at All Levels. There isn’t a “Computer” that is negotiating your contract with you, approving your Schedule-of-Values, approving your billing or ensuring timely payment for you. It is the people.
Off-Boarding: Basic Categorization and Management
Contractors will improve their whole Talent Value Stream (TVS) including planning, recruitment, and retention by being intentional about how they off-board team members.