Talent: 9 Processes to Master

Talent development is crucial to contractors.

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Contractors who master talent will be the winners tomorrow as the shortage of critical talent will continue to impact all industries.  Research from McKinsey points towards a significant amount of construction work being automated in the future however this is mostly at the predictable physical work levels.  

Talent: 9 Processes to Master. Acquire, Build & Retain.

While the entire talent development process including recruitment, development and retention are all interrelated we break them up into 9 major processes to help focus on bottlenecks or opportunities.

  • What are the top 3 positions in your company that you need to focus on the most during the next 12-24 months?  Why?  
  • How many people in those positions do you need to recruit, develop and retain?
  • Looking at these 9 processes where is your biggest bottleneck?  It may be different for each position.  

Many times the insight from an unbiased 3rd party who gets to see what others are doing across the country can be valuable. 


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Lean Principle - Value Add vs. Non Value Add
For specialty contractors the field workforce represents most of their competitive advantage as well as their biggest source of variability. Making improvements to field productivity requires deeply understanding what truly adds value to the customer.
What Are You Optimizing For?
Prioritizing is about sequencing. Optimizing is about balance. Both are defined by your values, strategies, and objectives. Both are constrained by your finite resources including talent and capital. Start by knowing what you are optimizing for.
Eric Hoffer - "Learners Inherit the Earth"
How would you rate the overall effectiveness of your team when it comes to learning something new and applying that knowledge? How would you rate your own effectiveness at learning?