Talent: 9 Processes to Master

Talent development is crucial to contractors.

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Contractors who master talent will be the winners tomorrow as the shortage of critical talent will continue to impact all industries.  Research from McKinsey points towards a significant amount of construction work being automated in the future however this is mostly at the predictable physical work levels.  

Talent: 9 Processes to Master. Acquire, Build & Retain.

While the entire talent development process including recruitment, development and retention are all interrelated we break them up into 9 major processes to help focus on bottlenecks or opportunities.

  • What are the top 3 positions in your company that you need to focus on the most during the next 12-24 months?  Why?  
  • How many people in those positions do you need to recruit, develop and retain?
  • Looking at these 9 processes where is your biggest bottleneck?  It may be different for each position.  

Many times the insight from an unbiased 3rd party who gets to see what others are doing across the country can be valuable. 


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Setting the Conditions for Success
The contractors that will continue to grow profitably in the future are those that master talent development. Leaders must (1) setup the conditions for success with their team and (2) lead by example when it comes to their own development.
Leading vs Lagging
Clearly defining the outcome you want in clearly measurable terms is critically important so that you and everyone else knows exactly what winning looks like. As challenging as defining clear measurable outcomes is; that is the easiest part.
Clear Installation Information
For a contractor to maximize their labor productivity, they need to start with clear information provided to the crews doing the actual installation. Good information is the first of the six pillars of productivity and means several things: