Change Order Management for Subcontractors

Effective management of change orders improves customer satisfaction, schedule, profitability, and cash flow while limiting risk and stress on the project team. Change orders are a necessary fact of life in the construction industry, often comprising 10% or more of the total project cost.

Courtney Stearns

Sue Weiler-Doke

Chris Hodge

7,500

4-8 Hours (Per Group - Larger or Multi-Location Contractors May Do Multiple Groups)

Improve every aspect of your change order process from identification through pricing, negotiation, and payment with this hands-on facilitation. Includes deep dive into the specifics of your projects, team, and tools to develop a 90-day improvement plan.

Learning Objectives

2 Fundamentals that all successful project teams embrace regarding change management.
Industry benchmarks and pragmatic quantification about project changes.
How changes impact the Project Owner, General Contractor, and Architect so you have context for planning the best approach.
4 Facts about changes on projects.
Understanding the change process from identification through cash.
Setting the stage for success before the first change - The 4 Foundations.
Building the systems and team for early identification of changes.
Quantifying the productivity impacts of changes.
12 Pricing Tips.
12 Negotiation Tips.

Who Should Attend

All Labor and Equipment Intensive Contractors

Owners and Executives
Project Managers
Superintendents
Estimators and Precon
Controllers
Contract Admin

Identify More. Price Higher & Faster. Negotiate Better. Get Paid Quick.

Doing all of this while building great customer relationships is possible with a combination of tools, training, and teamwork. Topics covered include:

This training program is tailored for each contractor taking into account their market, stage of growth, project dynamics, team, and tools. A typical one-day facilitation includes:

Structured content to teach and reinforce key concepts for effective change management including identification, relationship management, pricing, and negotiation.
Group exercises to align the team, validate learning, and to evaluate where the team is currently at so an effective improvement plan can be developed.
Hands-on deeper dive into the specific issues that are most pressing for the team at this time.
Building a roadmap for improvement focusing heavily on specific actions in the next 90 days and milestones over the next 12-18 months.

"All relationships begin with a simple conversation."

DISCOVERY + PREP

We start with a simple conversation to see if this program is the right fit at this time and to help us tailor the training content and scheduling for your business.

Overview of your markets, customers, and team to understand the change dynamics of those projects.
Your team and tools used for project management and job costing.
Your vision and plans for the business over the next 5-7 years including growth and/or market expansion if applicable.

ROADMAP + FOLLOW-UP

We typically end the training with a smaller group of managers to develop an improvement roadmap.

Following the training, we will setup one or two follow-up meetings as needed to help you navigate the implementation of that roadmap.