Work Rules: Two Truths of Performance Evaluation Systems

The shortage of critical talent will continue to impact all industries and contractors who master talent will be the winners.

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Performance evaluation systems are a critical part of mastering talent through talent development and is one of the nine key processes

Leadership Tools: Two Truths about Performance Review Systems: No one likes the current system and no one likes the planned changes to the system. Book: Work Rules! by Laszlo Bock

With the construction industry having such a shortage of talent, the contractors that will dominate tomorrow will be the ones that have developed systems for quickly building skills within their teams.

The foundation of great coaching like John Wooden is about being able to give rapid and actionable feedback.

Longer term feedback, including career development planning, requires a more formalized structure that is consistent across the business. There is no perfect system, so you should always be watching the results and improving with each cycle: PDCA

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Laszlo Bock defines it best in his fantastic book called Work Rules.

There are two truths about performance review systems.  

  • Truth One: No one likes the current system.  
  • Truth Two: No one likes the planned changes to the system.  

Remember that all great evaluation systems start with a clear job description.




Resource - Elevating Construction Superintendents (General Contractors)
Elevating Construction Superintendents by Jason Schroeder is our most recommended book for Superintendents, Project Managers, and Senior Leadership at all GCs along with top leadership at any specialty contractors with a field workforce of 50+ people.
Taking 100 Percent of Responsibility
Imagine having 100% control over everything. It starts by assuming 100% responsibility for everything.
Talent Development Quote - Jack Welch
From 1981 through 2001 under CEO Jack Welch, GE’s market cap (value) grew 18% compounded annually from $14B to $410B. A large part of this profitable growth was due to the rigor placed on their talent development processes directly from the CEO.